The StickyMat range is specifically designed for use under tiles but it is possible to use the system with other floor coverings. For this type of application the Stickymat will need to be covered with a 10mm self-levelling compound before applying the finished floor. It is important to check with the flooring manufacturer that the […]
Can I use the StickyMat System with floor coverings other than tiles? Read More »
If the heater is damaged during installation there are number of options available. 1) Safety Net Warranty If the heater is damaged during installation you can return the heater to Warmup and we will replace the heater free of charge for the same size model. (The warranty covers one heater per household/ installer, please see
What if I damage the Loose Wire Heater during / after installation? Read More »
Yes, but all heaters being controlled by thermostat must be installed within the same room/ zone. Each thermostat can control up to 16 amps of heating. A maximum of two heaters can be wired directly into the back of the thermostat, if installing more than two heaters connections should be made via a junction box.
Can more than one Loose Wire System be controlled by the same thermostat? Read More »
Yes, it is possible to use the Loose Wire system under floor coverings other than tiles. The Loose Wire range is specifically designed for use under tiles but by covering the wires with a 10mm self levelling compound it is possible to use the Loose Wire system with other floor coverings, such as wood or
Can I use the Loose Wire System with floor coverings other than tiles? Read More »
The floor probe for the Warmup thermostat should placed centre of two element heating runs at least 300mm into the heated area. Ensure that the floor probe does not touch or cross any of the heating cables. Feel free to cut or chisel a channel into the insulation or sub-floor to avoid the sensor probe from
Where do I place the floor probe when installing the DCM-PRO ? Read More »
There are a number of reasons why the “Heater error” message is displayed: A contactor (external relay ) has been fitted The thermostat will display this error as the current sensor cannot detect a heater(s). The 3iE will still operate as normal but will constantly display the error. The 3iE has been wired up incorrectly
What Does Heater Error mean on the 3iE thermostat? Read More »
If you see the floor sensor error icon on the screen it means that your thermostat has been unable to detect the temperature of the floor. Please contact Warmup.
What does the Error Message on my Tempo Mean? Read More »
Wiring your Tempo thermostat is simple and straightforward.
How Do I Wire my Tempo Thermostat? Read More »
First, the device number shows up during the initial startup menu and recommends the number be written down. Secondly, it can always be accessed afterwards on the device itself.
Where do I find my 4iE’s Device Number? Read More »
The Warmup SmartGeo is a way to allow your thermostat to combine the location settings on your device, occupancy sensing features and a few algorithms to create the most comfortable heat as efficiently as possible.
How Do I Enable to SmartGeo on the MyHeating App? Read More »
Warmup offers an extensive range of electric and water floor systems compatible with all floor types, rooms and projects.
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